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Newsletter

Customer-Service

It is a fabulous thought that you have come this far to connect with Komerse. As you can expect from Komerse we would like to assist you as much as we can.

Terms & Conditions
Under a separate tab on the home page you can find all the Terms & Conditions for the client using and browsing the website

Privacy
We take your privacy very serious. You can find more information about how we protect your information in the Privacy tab on the front page.

Purchase process
The following is a step-by-step description of the purchasing process at komerse.com:
• Locate the product you wish to purchase.
• Place the product in the shopping cart by clicking “Add to Cart”.
• After this, you can continue your search if you wish to continue shopping. While in the online shop, you can see the content of your shopping cart at any time by clicking [“Cart”].
• If you would like to remove selections from the shopping cart or change the number of items in the cart, you can use the delete button or edit the “quantity” box. Click “Update shopping cart” if you wish to see the total price after your changes.
• When you are ready to complete your purchase, click [“Next”].
• You are then transferred directly to the order confirmation page.
• On this page, you can change the shipping address and you will be informed that the accepted form of payment is a debit/credit card. You can also enter comments on the order/delivery here.
• On the following page, you see a summary of your order and the information you have entered. You must then confirm your order and accept the Terms and Conditions of Sale.
• When you click [“Next”], you will be transferred to the payment page, which is located in a secure environment the design of the this page is also different from the rest of the online shop.
• You must now enter your payment card information.
• Your order is not completed until you click on the “Pay” button. If you leave this page prior to clicking “Pay”, the order will not be completed and processed.
• As soon as the purchase is completed, we send you an order confirmation e-mail to the address you provided when placing your order.
• When you order has been filled and shipped, you will again receive an e-mail.

Contact
Komerse
c/o Stocklog AB
Mallslingan 15
SE-187 66 Täby, Sweden
E-mail: onlinestore@komerse.com

Corporate Responsibility
Komerse is doing all they can to reduce water, carbon, waste, chemicals and ensure that Labor and Ethics are of highest importance.

Komerse clothing follows the GOTS Standard
The Global Organic Textile Standard (GOTS) is recognised as the world's leading processing standard for textiles made from organic fibres. It defines high-level environmental criteria along the entire organic textiles supply chain and requires compliance with social criteria as well.